direct line : +98 21 44001915 fax : +98 21 44070784 mobile : +989213642700
Executive manager of chinese (Ms.Melinda) : +989361844756
After years passed by of Ebne Sina Boarding Clinic and Specialty Hospital’s establishment, and among citizen’s greetings especially respected residents of District 5 as their reliable family Hospital since long time for which due to their excellent choice we always thank them, it is our duty to reply honorably to meet their needs with the best quality by launching a new center of the 24 hour call Service.
Due to the recent changing level of providing new services in a competitive space, rising expectations of the clients, answering all respected customer questions, increasing recent incoming calls to the main call center for connecting with the different sections of the Clinic, the Hospital, and also to prevent the rising mistakes in internal data records, staff and secretaries turn ratings, and the rest of human errors
The 24 hour call service center has started operating as an essential center to reply all esteemed citizens with the following benefits:
- Higher levels of quality of service
- Decreasing the problems caused by human errors
- Mutual follow-up communication
- Contact with the Mechanization and Automation systems
- Response integration system
- Monitoring and controlling the responsiveness and service processes
- Increasing client’s satisfaction
Therefore from now on, all our colleagues in the call service center are at your service to answer your questions without wasting of time regarding the cost of treatments, activated clinics, available physician and all relevant affairs.